Trauma is much more common than many people realise, with everyone knowing someone who has been affected. Our CPD-accredited training will give your organisation the knowledge and skills to create an effective, collaborative workplace culture, including:

  • understanding and addressing challenging behaviour
  • becoming more effective and empathic
  • becoming more productive

'Everyone I’ve met with or bumped into since the training has been full of positive feedback for it all and telling me their plans for how it will change their practice'. Training delivered in Stockport, Nov 2019

We have over 20 years’ experience addressing the impact of trauma and designing solutions to prevent it. This includes advising local authorities and national bodies including the Metropolitan Police, Cabinet Office, Home Office, and Departments of Education and Health.

Our consultancy and training will give your staff a CPD-accredited understanding of trauma and the skills to address challenging behaviour more effectively.




Our senior team have over 40 years' experience providing consultancy services to national and multinational organisations including BP, Marks & Spencers, Boots and Toshiba.

We provide consultancy services to business, the public sector and third sector organisations seeking to design and implement ACEs strategies and/or adopt trauma-informed practices.



Trauma-informed training

We train teams to understand and respond to the impacts of trauma on your team, clients and service users. Our course covers:

  • How the brain develops
  • What trauma is and how it affects people
  • How to boost a person’s resilience against trauma
  • How to contribute to a more empathetic, collaborative workplace


We will give your staff the opportunity to apply this understanding to their own workplace situations. They will build up a toolkit of skills, equipping them to respond more effectively to challenging behaviour.

Enquire below to discuss how we can shape a trauma-informed course to improve your team's effectiveness, productivity, empathy and well-being.


What is trauma?

Most of us sometimes find other peoples’ behaviour difficult to understand or respond to. Often these encounters can be frustrating and draining for all concerned - while also draining resources.

Aggression, anxiety, challenging behaviour, mental health issues and many chronic health conditions can all stem from past traumatic experiences.

Psychological trauma is what happens when a person’s stress response is overwhelmed by a distressing event or situation which has a lasting impact on the brain. We do not often talk about it, but we all know people who have experienced it.

Our training gives your staff the tools to respond more effectively to the challenging behaviour trauma can cause, allowing you to increase workplace effectiveness, productivity, empathy and well-being as a result.



Becoming trauma-informed

Becoming trauma-informed will give your staff an understanding of how past adverse experiences can impact colleagues, clients and service users. A trauma-informed team knows how best to respond to challenging behaviour and troubled individuals.