Our CPD-accredited trauma-informed training is designed to suit your busy timetable and budget and will help you transform your service culture by providing your team with the knowledge and skills to:

  • Understand the roots of behaviour using a trauma-based approach
  • Understand why this is relevant to you
  • Understand what works
  • Understand what strategies you can adopt as a result


"We're really excited about the future – since becoming trauma-informed, there's a widespread interest across the school in deepening their understanding.” (Serena Hemmings, Executive Headteacher, Castle Hill Academy)


We train staff to understand and respond to the impacts of trauma on their team, clients and service users. Our course covers:

  • How the brain develops
  • What trauma is and how it affects people
  • How to recognise trauma in others and respond effectively
  • How to boost a person’s emotional resilience
  • How to build a more collaborative workplace with 21st Century science at its heart

Our training will give your staff the ability to apply this understanding to workplace issues and build up a toolkit of skills to respond more effectively to challenging and vulnerable behaviour. We offer 21st Century solutions, based on the latest science and research, to a range of public, private and third sector services.    



"The presentation was outstanding! Your expertise was clearly evident, as was your passion and real world experience of leading change. You covered a lot of ground quickly in a very accessible way and engaged our team as I had hoped you would. There was a lot of positive feedback and the chat box was busy throughout." (Sebastian Yuen, Designated Doctor for Safeguarding Children in Derbyshire)


Why work with WAVE?

We have over 25 years’ experience addressing the impact of trauma and designing solutions to prevent it. This includes advising local authorities and national bodies including the Metropolitan Police, Cabinet Office, Home Office, and Departments of Education and Health.

Our training will give your staff a CPD-accredited understanding of trauma and the skills to address challenging behaviour more effectively.  

  • All of our courses can be delivered virtually or face-face (when this is possible again)
  • Each session is individualised to your organisation so that it meets your specific requirements
  • Pre-course materials will be sent to you in advance
  • Each session is followed by a workshop with your leadership team to discuss how you can embed the learning in your organisation
  • You will get a recording of the session that you can use for those unable to attend




Our training is at three levels:

Introductory (2 hours, 2 cpd points)

  • Introduction to the importance of trauma
  • Understanding behaviour through a 'trauma lens'
  • Why this is relevant to your work

Condensed (3-4 hours, 3-4 cpd points)

  • Thorough understanding of trauma
  • Techniques for challenging, vulnerable behaviour
  • Greater focus on embedding the learning

Full-day (6-7 hours, 6-7 cpd points)

  • Greater understanding of trauma through exercises
  • Discussion of institutional changes to embed practice
  • More tailored training to suit your needs



What is trauma?

Sometimes we find other peoples’ behaviour difficult to understand or respond to. Challenging behaviour can be frustrating and limiting for all concerned - while also draining resources.

Research shows us that aggression, anxiety, depression and many chronic health conditions can stem from past traumatic experiences.

Psychological trauma is what happens when a person’s stress response is overwhelmed by one or more distressing events or situations which have a lasting impact on the brain. We do not often talk about it, but we all know people who have experienced it.

Our training will give your staff the tools to respond more effectively to challenging behaviours caused by trauma, allowing you to address persistent issues sustainably, increase productivity and improve staff well-being.

"Our priority was to lead the prevention of serious violence in London with a particular focus on knife, gun and gang-related violence. WAVE Trust played a key role throughout this period in developing understanding of both the causes of violence and the evidence-based approaches to tackling it." (Mike Taylor, Chief Superintendent and Head of Specialist Crime Reduction for the Metropolitan Police 2003-15)


What does it mean to be trauma-informed?



If you would like to secure training for your organisation, get in touch today to discuss how we can shape a trauma-informed course that will help you address persistent issues sustainably, increase productivity and improve staff well-being.